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local_shipping Islandwide Logistics Network

Fast. Insured. Doorstep Delivery.

From high-end custom liquid-cooled gaming rigs to individual graphics cards and accessories—we deliver safely across all 25 districts of Sri Lanka with real-time tracking and full transit insurance.

24 Hours
Colombo & Suburbs
48-72 Hrs
Islandwide Delivery
100% Insured
Transit Damage Cover
COD Available
Cash on Delivery
Regional Coverage

Delivery Zones & Estimated Timelines

Orders placed before 2:00 PM on business days are dispatched on the same day.

ZONE 1 flash_on

Greater Colombo

Colombo 01 – 15, Dehiwala, Nugegoda, Rajagiriya, Kotte

ESTIMATED TIMELINE
Same Day / Within 24 Hours
Base Rate: Rs. 350 - 400
ZONE 2 location_city

Western Province

Gampaha, Negombo, Kalutara, Panadura, Homagama

ESTIMATED TIMELINE
1 – 2 Business Days
Base Rate: Rs. 400 - 450
ZONE 3 alt_route

Major Urban Hubs

Kandy, Galle, Kurunegala, Matara, Ratnapura, Kegalle

ESTIMATED TIMELINE
2 – 3 Business Days
Base Rate: Rs. 450 - 500
ZONE 4 explore

Outstation & North/East

Jaffna, Trincomalee, Batticaloa, Anuradhapura, Badulla

ESTIMATED TIMELINE
3 – 4 Business Days
Base Rate: Rs. 500 - 550
INTERACTIVE TOOL

Check Delivery Timeline for Your District

Select your destination district from the dropdown below to view our verified courier transit duration, base delivery fee, and primary shipping carrier.

Estimated Shipping Metrics SELECT DISTRICT
EXPECTED TIMELINE Select above...
BASE COURIER CHARGE --
OFFICIAL COURIER SERVICE Koombiyo Express / Citypak
verified Orders above Rs. 100,000 qualify for free insured shipping assistance!
Zero Transit Damage

How We Protect Your Hardware

High-performance components demand specialized packaging engineering to withstand long-distance transit.

bolt

Anti-Static Shielding (ESD)

All circuit boards (GPUs, motherboards, RAM, and NVMe drives) remain sealed inside certified ESD metalized bags to eliminate electrostatic shock.

layers

Double-Box Cushioning

Fragile components with tempered glass side panels or heavy radiators are packed inside double-walled corrugated cartons with high-density corner foam.

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Instapak Foam for Pre-Built PCs

Custom gaming rigs are secured internally with custom expandable foam bags to support heavy triple-fan GPUs and prevent PCIe bracket fracture during transit.

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Tamper-Evident Hologram Seal

Every package is sealed with SL PC MODE security tape. If the tape is broken or cut upon courier arrival, customers are instructed to reject delivery immediately.

Live Tracking

How to Track Your Dispatch

Once your order is verified and dispatched from our Colombo fulfillment lab, you will automatically receive an SMS notification containing your official Waybill / Tracking number.

sms
1. Automated SMS Alert:

Includes direct Koombiyo Express / Citypak tracking URL and rider contact details.

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2. User Dashboard Orders Tab:

View real-time status updates, invoice downloads, and courier milestones directly in your account.

search Track My Order open_in_new Koombiyo Portal
verified_user

Doorstep Inspection Protocol

  • check_circle Inspect Outer Seal: Check the SL PC MODE security tape for any sign of tampering or cuts before paying COD.
  • check_circle Report Damage within 24 Hours: In the rare event of transit damage, photograph the box and notify our support desk immediately.
  • check_circle Keep Original Packaging: Under our Return Policy, original boxes and serial barcodes are strictly required for warranty coverage.
warning For pre-built PCs: Remember to open the side glass and gently remove the internal Instapak expanding foam before powering on your system!
Fast Answers

Shipping & Delivery FAQs

Can I pay via Cash on Delivery (COD)?

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Yes! Cash on Delivery (COD) is available across all 25 districts of Sri Lanka for orders up to Rs. 100,000. For high-value pre-built custom rigs or orders exceeding Rs. 100,000, a small security deposit or advance bank transfer is required prior to assembly and dispatch.

Can I collect my order from the Colombo Showroom?

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Yes, Store Pickup (Click & Collect) is 100% free! Select "Store Pickup" during checkout, and your items will be reserved and ready for collection within 2 hours at our Bambalapitiya, Colombo 04 showroom.

What if my package arrives damaged during shipping?

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All our dispatches carry 100% transit insurance. If your outer package arrives severely crushed or broken, reject it with the courier rider, take photos, and notify our support desk immediately. We will dispatch a brand-new replacement at zero additional shipping cost.

How do I change my delivery address or phone number?

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If your order has not yet been dispatched, contact us immediately via WhatsApp at +94 77 813 5431 or submit a ticket on our Support Desk. Once dispatched, our courier rider will call before delivery, and you may coordinate directly with the delivery agent.